Motivation, Productivity and Business Success Blog

Emotional Intelligence 2.0 – Book Review

By on December 21, 2015 in Book Review with 0 Comments

Emotional Intelligence Book ReviewThis is the first book review for this blog. I love reading business and self-development books and I am going to start reviewing the books I am reading as part of this blog.

As I am trying to focus this blog on small business growth, I am going to look at the benefits the books bring to owners of small businesses.

The first book I am reviewing, after just finishing reading it is Emotional Intelligence 2.0.

Emotional Intelligence 2.0 is a 2009 business book by authors Travis Bradberry and Jean Greaves that argues for the importance of emotional intelligence to job performance and describes how individuals and companies might develop emotional intelligence skills through the combination of skill evaluation and the use of research-based strategies.

This book can drastically change the way you think about success…read it twice.”, From the foreword by Patrick Lencioni, author of the blockbuster “The Five Dysfunctions of a Team”.

So, what is emotional intelligence (EI) or emotional quotient (EQ)? Wikipedia defines it as the ability of individuals to recognize their own and other people’s emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior.

The Babble Out also has a great post explaining what Emotional Intelligence is all about.

The book covers four main skills in achieving emotional intelligence and provides proven strategies for increasing each skill. These skills are:

  • Self-Awareness – Noticing your own emotions
  • Self-Management – Directing your actions based on your emotions
  • Social Awareness – Awareness of other people’s emotions
  • Relationship Management – The management of your emotions and other people’s emotions to interact successfully

The book provides access to the online Emotional Intelligence Appraisal. It recommends that you perform this before reading the book to gain an understanding of your current EI and what skills you need to work on. You then have the ability to revisit the test at a later date to measure your progress.

How can this help my small business?

All very good so far, sounds an interesting book but how is the time invested in reading his book going to help me with my small business? I hope that is the question that you are asking whilst reading the overview of the book above?

I am sure you have all heard the term “people person” and I am also sure that you all can identify at least one of these in your social circle.

As small business owners, we all have to become people orientated because it is these people, our employees who can make or break our business.

There are lots of academic research to back up this statement, Schneider (1987, The people make the place. Personnel Psychology, 40, 437-453) quoted that the people make the place and that the culture, climate and practices of the organisation are determined by the people within the organisation.

The book is quite an easy read with short chapters and many strategies to help you improve in all four of the identified key skill areas.

In summary, this is a good self-development book for helping you, as a business owner understand your emotions better and how to understand those of people you engage with in order to make you a better people person.

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